Further develop and extend ecosystem of end-to-end credit management solutions
To allocate 65% of CAPEX to invest in IT capabilities and Data & Analysis within the next two years (short term); to increase investment in AI and Machine Learning (medium to long term).
Continue to deepen and broaden our data sources
To invest in various new databases; in the process of also including alternative data sources i.e. eTR Plus.
To expand into new verticals in Malaysia (i.e. automotive, real estate and insurance sectors)
To penetrate these potential sectors that are typically present in global credit bureau, but nascent and unique in Malaysia
To maintain market leadership for CRA services in Malaysia
To reinforce market leadership in Key Accounts segment by growing portfolio of major corporations e.g. banks and financial institutions, and launching new digital solutions.
To increase service coverage in the Commercial segment of vast SME consumer base.
To continue advocating financial literacy and credit health among individuals and end-consumer (D2C).
Selectively pursue more acquisitions and investments
Seeking opportunities to expand geographically to other countries within the Asia Pacific region.